65000 Privacy Policy — Protection of Our Users' Data
Your privacy is our priority. This policy clearly outlines how the 65000 platform collects, uses, stores, and protects your personal information as a registered user in Malaysia.
Effective date: 1 January 2026. Applicable to all 65000 platform users.
Information We Collect
When you register and use the 65000 platform, we collect several categories of information to ensure our services run smoothly and securely.
Account Information
This includes your full name, email address, phone number, date of birth, and login credentials provided during registration. This information is used to verify your identity and manage your account.
Payment Information
To process deposits and withdrawals in Malaysian Ringgit (MYR), we may collect information related to your chosen payment method, such as your bank account number or digital wallet name (TNG eWallet, FPX). Full card numbers are not stored in our system — transaction processing is handled by licensed third-party payment processors.
Device & Browser Information
We collect technical data including your IP address, device type, operating system, browser version, and screen resolution. This data is used to troubleshoot technical issues, optimise how the platform displays, and detect suspicious activity.
Usage Data
We record your activity on the platform, including games played, bets placed, session duration, and page navigation. This data helps us understand how users engage with the platform and improve the overall experience.
Purpose of Data Use
All information collected by 65000 is used solely for the purposes outlined below and will not be used beyond the stated scope without your consent:
- Verifying user identity and complying with anti-money laundering (AML) requirements
- Processing deposits, withdrawals, and financial transactions in MYR
- Providing customer support and resolving queries or complaints
- Sending important account notifications, promotions you have subscribed to, and policy updates
- Detecting and preventing fraud, account misuse, or security threats
- Complying with legal obligations and requests from relevant authorities
- Analysing aggregated usage patterns for platform improvement purposes
We will not sell, rent, or trade your personal information to third parties for marketing purposes without your explicit consent.
Cookies & Tracking Technologies
The 65000 platform uses cookies and similar tracking technologies to enhance the user experience and analyse platform performance.
Types of Cookies Used
- Essential Cookies: Required for core platform functions such as login session verification and security. These cookies cannot be disabled.
- Performance Cookies: Collecting anonymised data on how users browse the platform to help us improve the interface and load speeds.
- Functional Cookies: Remembering your preferences such as language, layout, and account settings so you don't have to reconfigure them each time you log in.
You can manage your cookie settings through your browser. Please note, however, that disabling essential cookies may affect platform functionality. For more information, refer to your browser's help section.
Data Storage, Security & Sharing
Storage & Protection
All 65000 user data is stored on servers protected with encryption. We use SSL encryption for all communications between your device and our servers, ensuring that any information transmitted cannot be intercepted by unauthorised parties.
Account information is retained for as long as your account remains active, or for the period required by law. Once an account is permanently closed, your personal data will be deleted or anonymised within a reasonable timeframe, unless continued retention is necessary for audit or legal compliance purposes.
Third-Party Sharing
We may share your information with selected third parties only in the following circumstances: licensed payment processors that facilitate MYR transactions, technical service providers that assist in operating the platform, and government or law enforcement authorities where required by court order or applicable Malaysian legislation. All third parties we work with are bound by strict confidentiality agreements.
User Rights & Contact Us
As a 65000 platform user, you have certain rights regarding the personal data we hold about you. These rights include:
You may request a copy of the personal information we hold about you at any time.
If any of your information is inaccurate or out of date, you have the right to request prompt correction.
You may request the deletion of your personal data, subject to any applicable legal retention obligations.
Policy Amendments & Contact Us
65000 reserves the right to amend this Privacy Policy from time to time. Any material changes will be communicated to users via their registered email or an in-platform notice at least seven (7) days before the changes take effect.
If you have any questions about this policy, wish to exercise your rights, or need to report a privacy concern, please reach out to our team. We are committed to responding to every enquiry within a reasonable timeframe.
Privacy email: [email protected]
For general questions about your account and the platform, you may also visit our FAQ page which contains answers to our most frequently asked questions.
65000 takes our responsibility to Malaysian users' privacy seriously. Sign up with confidence and enjoy a safe, transparent platform experience.